Fixed price per step
You know the cost of Discover, Prove and Build before each one starts.
How we work
Discover → Prove → Build → Run. Each step has a fixed scope, a fixed price and a clear output, so you never commit to more than you can judge.
If we cannot measure it, we do not ship it.
Most failed AI projects fail on one question nobody asked at the start: how will we know it works?
So we answer it first. Before any production code, you and we sign off a success metric and an evaluation set. The evaluation set is a few hundred real examples from your business, with the right answer for each, checked by your people. Every version of the system is scored against it. The score decides whether we move to the next step, not a demo or a feeling.
Step 1Discover
2 to 3 weeks. Usually sold as the AI Opportunity Sprint.
We interview 6 to 12 stakeholders and run 2 to 3 working workshops with the people who do the work: the agents on the support desk, the clerks who key in invoices, the branch managers, the finance team at month end. Not only the leadership team. We watch the real workflow, look at sample data, and map the systems it touches.
Then we size each opportunity. How many hours or rupees does it cost today? How good would AI need to be to help? Is the data there? Would a rule or a report do the job more cheaply? We rank the options and recommend one to prove first.
Step 2Prove
4 to 8 weeks. Fixed price.
We build a working version of the system for one use case, on your real data, in a safe environment. Week one is spent finalising the evaluation set with your team and agreeing the target score in writing. From then on, every change we make is scored against it, and you see the score.
We test the hard cases on purpose: the blurred scan, the caller who switches from Marathi to Hindi mid-sentence, the customer who asks for something the policy does not cover. We test what the system must refuse to do, too.
Step 3Build
2 to 6 weeks after a successful pilot. Fixed price, paid by milestone.
We connect the system to the tools your team already uses: WhatsApp Business, your CRM, Tally or SAP, the core banking system, the document store. We deploy in your cloud account or on your premises. We add what a pilot leaves out.
Step 4Run
Monthly. Minimum term of six months, then month to month with 60 days’ notice. Usually sold as Managed AI.
Sample values for illustration only. Not a client or a result.
AI systems drift. Your products change, your policies change, customers find new ways to ask, and model providers update their models. So every week we re-run the evaluation set, review a sample of live conversations or documents, and fix what has slipped. Each month we propose improvements, ranked by value.
From first workshop to production, most systems take 8 to 17 weeks: 2 to 3 weeks to Discover, 4 to 8 weeks to Prove, 2 to 6 weeks to Build. Simpler systems, such as a Knowledge Assistant on a well-kept document set, sit at the short end. Voice agents and anything touching core banking sit at the long end.
If you already know the use case and have the data ready, we can skip the full Sprint and start with a one-week scoping exercise before Prove.
You know the cost of Discover, Prove and Build before each one starts.
Milestones are tied to things you can see, such as the evaluation report or go-live, and each milestone invoice is due within 15 days. If you sign a pilot within 60 days of the Sprint read-out, 50% of the Sprint fee is credited against it.
Model, API and cloud costs are charged at cost plus a 10% handling margin when we hold the accounts, on a separate line. If you pay the providers directly from your own accounts, we add no margin.
Yes, if you already know the workflow, have the data, and can state the metric. We will run a one-week scoping exercise to agree the evaluation set and the target, then start Prove.
Yes. Every step ends with a decision, and you are never committed to the next one. If you stop, you keep the evaluation set, the report and the pilot code.
The engineers building your system, and a founder at every milestone review. We tell you names before the step starts.
Both. We spend the Discover workshops and key Build weeks on site with your team, and work remotely in between on your systems through access you control.
Yes. Many mid-market companies have a systems integrator who owns SAP or the core platform. We agree the interfaces with them early, and we document everything so they can support it later.
Tell us the workflow and the problem. We will tell you which step to start with, and what it would cost.