Every lead in one place
Website forms, Meta and Google lead ads, property and B2B portals, IndiaMART, JustDial and missed-call numbers, pulled into one CRM or Google Sheet. Where a portal has no feed, we read its notification emails.
Grow online
Every enquiry answered. Every follow-up on time.
We bring your leads from the website, ads, portals and missed calls into one list, assign each one to a person, and send the WhatsApp replies, reminders and review requests your team keeps meaning to send. Small, fixed-scope builds that run in your own accounts.
- Typical length
- 1 to 4 weeks
- Indicative price
- ₹60,000 to ₹2 lakh, excluding GST
- Built for
- Small and growing businesses
Sound familiar?
Typical situations, not quotes from clients.
- Leads arrive on IndiaMART, JustDial, Facebook and the website form. Nobody knows which ones got a call back.
- Enquiries sit on one salesperson’s phone. When that person leaves, the leads leave too.
- Customers miss appointments, and payment reminders go out only when someone remembers.
None of this needs a big system. It needs the enquiries in one place, a named owner for each, and messages that go out on time on their own.
What we build
A CRM your team will open
Zoho CRM, HubSpot, LeadSquared or a plain Google Sheet, set up around your stages. We pick the simplest one that does the job.
Auto-assignment and follow-up
New leads go to the right person by area, product or turn. If nobody acts within the time you set, the owner gets a reminder and you get a note.
WhatsApp Business Platform, set up properly
Verified business profile, approved message templates, catalogue, and simple booking or order flows. Opt-in is collected and recorded, as WhatsApp’s policy requires.
Reminders that send themselves
Appointment confirmations, the day-before reminder, payment due and overdue notes, and renewal nudges, in English, Hindi or Marathi.
Review requests after a visit
One polite message with your Google review link, sent to every customer. Google’s policy bars filtering by rating or rewarding reviews, so we never do either.
How it fits together
Packages
Quick automation
Lead capture into a CRM or sheet, WhatsApp follow-ups, reminders and review requests, for one business and its main lead sources.
₹60,000 to ₹2 lakh · one time
Workflow Automation Agents
For larger back-office work: reconciliation, order processing, vendor checks and reports across Tally, SAP or Zoho. See /services/workflow-automation-agents.
₹4 lakh to ₹20 lakh · pilot to production
Where it fits
- Website forms
- Meta lead ads
- Google Ads lead forms
- IndiaMART
- JustDial
- Property portals
- Missed-call numbers
- WhatsApp Business Platform
- Zoho CRM
- HubSpot
- LeadSquared
- Google Sheets
- Gmail and Outlook
- Google Calendar
- Payment links
We use the tools you already pay for where we can, and we have no reseller ties to any of them.
How the engagement runs
Typical length: 1 to 4 weeks.
Discover
2 to 3 daysWe list every place an enquiry comes from and where it gets lost. You get a fixed quote and a written scope.
Build
1 to 3 weeksWe connect the lead sources, set up the CRM or sheet, and get WhatsApp templates approved. Everything is created in your name.
Launch
a few daysWe test with real enquiries, train the people who will use it, and hand over a short guide and all logins.
Run
optionalWe can look after changes and new sources, or you run it yourself.
How we measure it
Before we start, we agree with you in writing:
Leads captured
The share of enquiries from each source that reach the list, checked against the portals.
Time to first reply
How long a new lead waits before someone, or an approved message, responds.
Follow-ups done
The share of leads with a next step and an owner, with none left untouched beyond your limit.
Missed appointments
No-shows before and after reminders, counted from your own records.
Monthly running cost
Message, BSP and licence fees, estimated before you sign and reported after.
What you get
- One lead list or CRM fed by all agreed sources
- Assignment rules and follow-up reminders, documented
- WhatsApp Business Platform account in your name, with approved templates
- Opt-in wording for your forms and a record of who opted in
- Appointment, payment and review messages, set up and tested
- A one-page guide and a training session for your team
- Every account, login and automation owned by you
What we need from you
- One person who owns sales or front desk and can answer questions
- Admin access to your portals, ad accounts and website forms
- A business phone number for WhatsApp (we check whether your current one can move across) and your business documents for verification
- The steps your team follows today, even if they live only in someone’s head
- A few hours for testing and training before launch
Indicative price
₹60,000 to ₹2 lakh
excluding GST, one time.
The price depends on the number of lead sources, message flows and users. We quote a fixed price after Discover. 40% advance, later milestones due within 15 days of invoice.
Third-party fees are separate: WhatsApp Business Platform message fees from Meta, any BSP fees and CRM licences. You pay them directly, or we pass them through at cost plus 10% when we hold the account. As guidance from Meta’s pricing page: Meta has charged per message since 1 July 2025, and India accounts must move to INR billing by 31 December 2026. Consent under the DPDP Act, and TRAI rules if you also send SMS, are guidance only. A lawyer or CA must confirm them for you.
Frequently asked questions
How much will WhatsApp messages cost us each month?
It depends on how many messages you send and of which type. Marketing messages cost more than reminders. We estimate the monthly figure from your lead volume before you sign.
Who owns the WhatsApp account and the CRM?
You do. The WhatsApp account sits under your own Meta Business account, and every login is in your name. If you stop working with us, nothing is lost.
Is a spreadsheet enough for us?
Often, yes. If you get a few leads a day and two or three people handle them, a well-built Google Sheet with WhatsApp follow-ups does the job. We suggest a paid CRM only when the team or the volume needs it.
Can the messages go out in Hindi or Marathi?
Yes. Templates can be written and approved in Hindi, Marathi or English, and a customer can get them in the language they choose.
Will this bring us more sales?
We cannot promise that. We can make sure no enquiry is missed and every follow-up goes out on time, and we measure both.
We are a small shop. Is this for us?
It is built for small and growing businesses. If your enquiries already get answered quickly by hand, we will tell you to leave it alone.
Tell us where your enquiries get lost.
A 30-minute call with a founder. We will tell you what is worth automating and what it would cost.